Jun 9, 2025 · Account management is the daily management of client accounts to ensure they continue to do business with the company. This function is an extension of the sales process and starts …

Unlike sales, which focuses on acquiring new clients, account management centers on retention and keeping current customers satisfied by understanding their needs, offering tailored solutions, and …

Account management is a post-sales role that focuses on nurturing client relationships. Account managers have two primary objectives: retain clients’ business and grow those opportunities.

Feb 1, 2024 · What is account management? Account management is the process of managing and nurturing relationships with customers to ensure satisfaction, retention, and growth.

At its core, account management is about understanding the client’s business and aligning your services to help them succeed. This alignment not only benefits the client but also ensures that your business …

Sep 23, 2025 · Account Management (AM) is the practice of supporting customers and providing them with service, support and improvement opportunities to increase their profits.

Jan 5, 2024 · What is Account Management? Account management refers to the practice of managing relationships with clients or customers to understand their needs and provide them with solutions that …